IT Support Newcastle Services
The following are examples of services that we can provide to improve and maintain a quality IT infrastructure for you; this is not a complete list and is here to provide you with an idea of what services we have to offer your business. If you would like to discuss how IT support can enhance your business then please give us a call on 0191 261 7555.
Hardware Installation
- Servers, rack mounted and floor standing
- Client computers and thin clients
- CAT5 network cabling and trunking
- Networking infrastructure, firewalls and switches
- Wireless networks with Wi-Fi enabled security
- Printers and scanners installation
Setup / Configuration
- Microsoft Exchange Server
- Windows server 2003
- Windows Small Business Server 2003
- Windows server 2008
- Windows XP and Windows Vista client operating systems
Hardware and Software Support
- PC and server hardware testing, repair and replacement
- General software support including Microsoft Office
- Email client support including Microsoft Outlook
- Telephone and onsite engineer support
- Remote Desktop support
- Critical updates are applied to all systems.
- Monthly server and network maintenance
- Antivirus applications are kept up to date and monitored
Backup solutions
- Tape drives including LTO and DAT, internal and external
- Network attached storage and Storage Area Networks
- VERITAS Backup Exec configuration and administration
- Strict backup process is enforced and Backup logs will monitored
- Spot tests on backup data to verify successful backups
